hyperadmin
17-07-2009, 12:06 AM
Hyperactive Forum Administration, Hyper magazine and NextMedia Publishing have no part in price negotiation in the forums, nor are we responsible for ensuring delivery, quality or even existence of goods advertised, bought or sold in the forums. Buyer beware!
Imagine if you rang up the publishers of a major newspaper and said you wanted them to ring up and hassle someone who hadn't sent you something you'd paid for from their classifieds section. It wouldn't happen.
When you decide you are interested in buying or selling in Hyperactive Auction House (HAH), it is YOUR RESPONSIBILITY to make sure you have enough information about the person you are trading with, that you can pursue them if the trade goes sour. If they don't want to provide as much information as you require, then don't trade with them! Follow the 'Sensible Trading' principles below to make your trading safer.
In extreme cases - usually where there are several complaints about a single user and it seems they are running some kind of scam - we will suspend their forum account. That will be the limit of Hyper's involvement, unless requested to provide information to the Police or a Court.
Most importantly: If you believe you have been defrauded, then it is a Police matter and you should take it to them. We will happily provide all information we have about a forum user, including email addresses, IP addresses and posting times, to the Police or a Court if they ask for such information. However, we cannot provide it directly to you because of privacy concerns.
So, be wary when trading on Hyperactive - just as you would be wary when trading via any other medium. The Hyperactive Auction Hut, like any marketplace, will attract some percentage of unscrupulous people. It is YOUR responsibility to carefully evaluate any potential trade and YOUR responsibility to chase things up if they go sour - NOT Hyper's.
Sensible Trading
We strongly urge our members NOT to trade with others unless they have arranged real-world contact with the person they are trading with. Sale of goods which is conducted only via Forum PM's is not adequate protection.
Your failure to protect yourself online is NOT Hyper's PROBLEM. That has been outlined above. We don't have the resources to arbitrate trading disputes and there's no way we can tell if either side is telling the truth. It is up to YOU to arrange real-world contact details (real name, phone number, postal address, at the very least a non-free email address) BEFORE sending someone on the internet your money. Use your brain! If the person doesn't want to give you that info, don't trade with them!
If you believe you are a victim of online fraud, the Australian High Tech Crime Centre has a page here (http://ahtcc.gov.au/about_high_tech_crime/online_fraud) which outlines what you should do. Report it to your local police. Hyper will happily hand over any and all info we have about the person in question, but we are FORBIDDEN BY LAW to give out private info about our members, except to the Police or a Court. So no, we CAN'T give you the person's email address - you should have gotten it yourself first before trading. Get the cops to contact us via email and we'll give the info to them.
Sincere thanks to Overclockers Australia Forum, (http://forums.overclockers.com.au/index.php) and in particular to OCAU Forum Senior Administrators Agg and Ma Baker, for allowing us to reproduce content from their Shop and Swap guidelines. OCAU forum has a very active Shop and Swap section, and their guidelines have been developed over a long period of activity.
Imagine if you rang up the publishers of a major newspaper and said you wanted them to ring up and hassle someone who hadn't sent you something you'd paid for from their classifieds section. It wouldn't happen.
When you decide you are interested in buying or selling in Hyperactive Auction House (HAH), it is YOUR RESPONSIBILITY to make sure you have enough information about the person you are trading with, that you can pursue them if the trade goes sour. If they don't want to provide as much information as you require, then don't trade with them! Follow the 'Sensible Trading' principles below to make your trading safer.
In extreme cases - usually where there are several complaints about a single user and it seems they are running some kind of scam - we will suspend their forum account. That will be the limit of Hyper's involvement, unless requested to provide information to the Police or a Court.
Most importantly: If you believe you have been defrauded, then it is a Police matter and you should take it to them. We will happily provide all information we have about a forum user, including email addresses, IP addresses and posting times, to the Police or a Court if they ask for such information. However, we cannot provide it directly to you because of privacy concerns.
So, be wary when trading on Hyperactive - just as you would be wary when trading via any other medium. The Hyperactive Auction Hut, like any marketplace, will attract some percentage of unscrupulous people. It is YOUR responsibility to carefully evaluate any potential trade and YOUR responsibility to chase things up if they go sour - NOT Hyper's.
Sensible Trading
We strongly urge our members NOT to trade with others unless they have arranged real-world contact with the person they are trading with. Sale of goods which is conducted only via Forum PM's is not adequate protection.
Your failure to protect yourself online is NOT Hyper's PROBLEM. That has been outlined above. We don't have the resources to arbitrate trading disputes and there's no way we can tell if either side is telling the truth. It is up to YOU to arrange real-world contact details (real name, phone number, postal address, at the very least a non-free email address) BEFORE sending someone on the internet your money. Use your brain! If the person doesn't want to give you that info, don't trade with them!
If you believe you are a victim of online fraud, the Australian High Tech Crime Centre has a page here (http://ahtcc.gov.au/about_high_tech_crime/online_fraud) which outlines what you should do. Report it to your local police. Hyper will happily hand over any and all info we have about the person in question, but we are FORBIDDEN BY LAW to give out private info about our members, except to the Police or a Court. So no, we CAN'T give you the person's email address - you should have gotten it yourself first before trading. Get the cops to contact us via email and we'll give the info to them.
Sincere thanks to Overclockers Australia Forum, (http://forums.overclockers.com.au/index.php) and in particular to OCAU Forum Senior Administrators Agg and Ma Baker, for allowing us to reproduce content from their Shop and Swap guidelines. OCAU forum has a very active Shop and Swap section, and their guidelines have been developed over a long period of activity.